Effective Date: 10.03.2023

These Terms and Conditions (“Terms”) govern the use of TaxiMako.com (“we”, “our”, “us”), the website and mobile app provided by TaxiMako, which offers taxi and transportation services in Dakar, Senegal. By accessing or using the website and services, you agree to these Terms.

If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By using the services provided by TaxiMako.com, you agree to comply with these Terms and all applicable laws and regulations. We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the service constitutes acceptance of the updated Terms.

2. Services Provided

TaxiMako offers the following services:

• Taxi Rides: City-wide transportation within Dakar for individual, group, and business needs.
• Airport Transfers: Pickup and drop-off services to and from Dakar Blaise Diagne International Airport (DSS).
• Sightseeing Tours: Personalized tours of Dakar and nearby attractions.
• Corporate Transportation: Professional rides for businesses and events.

These services may be accessed via the website or mobile app, and users can book, modify, or cancel rides through the platform.

3. User Responsibilities

• Eligibility: You must be at least 18 years old to use our services. By agreeing to these Terms, you confirm that you are legally capable of entering into a binding agreement.
• Account Information: If you create an account on TaxiMako.com, you are responsible for keeping your account information secure and up to date. You must notify us immediately if you suspect any unauthorized use of your account.
• Proper Use: You agree not to misuse our services, including but not limited to:
  • Providing false information.
  • Using the services for illegal or fraudulent purposes.
  • Disrupting the functioning of the website or mobile app.

4. Booking and Payment

• Booking: Users can book rides through the TaxiMako.com website or mobile app. Bookings must include accurate details, including pick-up location, destination, and any special instructions.
• Payment: Payment for rides is made through the website or app via secure payment methods. Charges will be based on distance, time, and applicable fees as outlined in the platform.
• Cancellations and Refunds: Cancellation policies apply, and users may be charged a cancellation fee if they cancel a ride within a certain time frame. Refunds are subject to the terms outlined on our platform.

5. Pricing and Fees

• Pricing: The prices for services are based on distance, time, traffic conditions, and the type of ride chosen. Users will be informed of the total price before confirming the booking.
• Additional Charges: Additional charges may apply for services such as waiting time, extra stops, and tolls. The user will be informed of these charges in advance.

6. Driver and Passenger Conduct

• Driver Responsibilities: Our drivers are expected to provide professional and safe services at all times, maintain a clean vehicle, and follow all traffic laws.
• Passenger Conduct: Passengers are expected to behave respectfully and responsibly while using our services. Any abusive, offensive, or unlawful behavior will result in immediate termination of the ride and may lead to permanent removal from the platform.

7. Limitation of Liability

TaxiMako will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. We are not responsible for any damages, injuries, or losses that occur during the ride, except in cases where such liability is mandated by law.

8. Termination

We reserve the right to suspend or terminate your access to our services at any time for violating these Terms or for any other reason, without prior notice.

9. Privacy and Data Protection

We value your privacy and are committed to protecting your personal data. For more information, please refer to our Privacy Policy.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Senegal. Any disputes arising from these Terms will be resolved in the appropriate courts of Senegal.